Privacy Policy
Reach Digital - AI-Powered Viral Content Creation Platform
1. INTRODUCTION
Reach Digital ("we," "our," or "us") operates the website https://reachdigital.ai and provides AI-powered content creation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. INFORMATION WE COLLECT
2.1 Personal Information
- Name and email address (for account creation)
- Payment information (processed securely through Razorpay)
- Profile information and preferences
- Communication records with our support team
2.2 Usage Data
- Content creation history and preferences
- Platform usage analytics and performance metrics
- Device information, IP address, and browser type
- Cookies and similar tracking technologies
2.3 Content Data
- User-generated content and AI-enhanced materials
- Project files and creative assets
- Export and sharing preferences
3. HOW WE USE YOUR INFORMATION
3.1 Service Provision
- Deliver AI-powered content creation tools
- Process payments and manage subscriptions
- Provide customer support and technical assistance
- Maintain and improve platform functionality
3.2 Communication
- Send service-related notifications and updates
- Respond to inquiries and support requests
- Share product announcements and feature updates
- Deliver marketing communications (with consent)
3.3 Analytics and Improvement
- Analyze usage patterns to enhance user experience
- Develop new features and services
- Conduct research and development activities
- Ensure platform security and prevent fraud
4. INFORMATION SHARING AND DISCLOSURE
4.1 Third-Party Service Providers
- Razorpay for payment processing
- Cloud storage providers for data hosting
- Analytics services for platform optimization
- Customer support tools and communication platforms
4.2 Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. DATA SECURITY
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure payment processing through Razorpay
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Employee training on data protection practices
6. DATA RETENTION
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations and resolve disputes
- Improve our services and develop new features
Account data is typically retained for 3 years after account closure, unless longer retention is required by law.
7. YOUR RIGHTS
7.1 Access and Portability
- Request access to your personal information
- Obtain a copy of your data in a portable format
- Review and verify the accuracy of your information
7.2 Correction and Deletion
- Update or correct inaccurate personal information
- Request deletion of your personal data (subject to legal requirements)
- Withdraw consent for processing where applicable
7.3 Communication Preferences
- Opt-out of marketing communications
- Manage notification settings
- Control cookie preferences
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Maintain user sessions and preferences
- Analyze platform usage and performance
- Provide personalized content and recommendations
- Ensure security and prevent fraud
You can manage cookie preferences through your browser settings.
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
10. CHILDREN'S PRIVACY
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of material changes through email or platform notifications.
12. CONTACT INFORMATION
For privacy-related questions, concerns, or requests, please contact us:
Email: privacy@reachdigital.ai
Support: https://reachdigital.ai/contact-us
Address: [Company Address]
Data Protection Officer: privacy@reachdigital.ai
13. COMPLIANCE
This Privacy Policy complies with applicable data protection laws, including GDPR, CCPA, and other relevant regulations. We are committed to maintaining the highest standards of data protection and user privacy.
By using Viralyz AI, you acknowledge that you have read, understood, and agree to this Privacy Policy.